Legal Notice

Spielzeugfabrik Penzing GmbH

Steinbachstr. 6

85250 Altomünster

Germany

Represented by the Managing Directors:

Eva Hartmann

Daniel Szabo

Contact:

Phone: +49 173 2507748

Email: mail@spielzeugfabrik-penzing.de

Commercial Register Entry:

Registered with the District Court of Munich, Commercial Register Number: HRB 289368

VAT Identification Number pursuant to §27a of the German VAT Act:

DE365361853

Responsible for content pursuant to §55 (2) RStV / §18 (2) MStV:

Eva Hartmann

Daniel Szabo

Address as above

Liability for Content

As a service provider, we are responsible for our own content on these pages in accordance with general legislation pursuant to §7 (1) of the German Digital Services Act (Digitale-Dienste-Gesetz, DDG, formerly TMG).

According to §§8 to 10 DDG, however, we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances indicating illegal activity.

Obligations to remove or block the use of information under general laws remain unaffected.

Liability in this respect is, however, only possible from the moment we become aware of a specific infringement.

As soon as we become aware of such legal violations, we will remove the respective content immediately.

Liability for Links

Our website contains links to external third-party websites over whose content we have no control.

Therefore, we cannot accept any responsibility or liability for such external content.

The respective provider or operator of the linked pages is always responsible for their content.

The linked pages were checked for possible legal violations at the time of linking, and no unlawful content was apparent.

A permanent review of the content of linked pages is, however, unreasonable without specific evidence of a violation.

Upon becoming aware of any infringements, we will remove such links immediately.

Copyright

The content and works created by the site operators on these pages are subject to German copyright law.

Reproduction, editing, distribution, and any form of use outside the limits of copyright law require the written consent of the respective author or creator.

Downloads and copies of this page are permitted for private, non-commercial use only.

If the content on this site was not created by the operator, the copyrights of third parties are respected.

Should you nevertheless notice a copyright infringement, please inform us accordingly.

Upon becoming aware of such infringements, we will remove the content immediately.

Online Dispute Resolution and Consumer Dispute Settlement

The European Commission provides a platform for Online Dispute Resolution (ODR):

https://ec.europa.eu/consumers/odr

We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

Privacy Policy

Last updated: October 2025

1. Introduction

We take the protection of your personal data very seriously. This Privacy Policy explains what personal data we collect when you visit our website, submit a 3D print job, or register for an account, and how we process this information in accordance with the EU General Data Protection Regulation (GDPR).

2. Controller

Spielzeugfabrik Penzing GmbH

Steinbachstr. 6

85250 Altomünster

Germany

Email: mail@spielzeugfabrik-penzing.de

Phone: +49 173 2507748

3. Data We Collect and Process

a) When visiting our website

Our system automatically collects certain technical data transmitted by your browser, such as:

• IP address

• Browser type and version

• Operating system

• Date and time of access

• Referring website

This data is used solely to ensure proper website operation, maintain security, and analyze performance.

b) When submitting a 3D print job

If you upload files or fill out our 3D print submission form, we process:

• Your name, email address, and contact information

• Uploaded 3D files and order details

• Shipping information (if applicable)

We use this data to review, produce, and deliver your print order and to communicate with you about it.

c) When registering for an account

When you create an account, we store:

• Name, email address, and password (encrypted)

• Order history and uploaded files

• Optional profile information you provide

This allows you to manage your orders and track print jobs.

d) When contacting us via email or form

We process your name, email address, and message content to respond to your inquiry.

4. Legal Basis for Processing

We process personal data based on the following legal grounds under Article 6 GDPR:

• Art. 6 (1)(b) – performance of a contract or pre-contractual measures (e.g. processing 3D print orders, responding to inquiries)

• Art. 6 (1)(a) – consent (e.g. when you voluntarily submit additional information)

• Art. 6 (1)(f) – legitimate interest (e.g. ensuring IT security, preventing misuse)

5. Data Storage and Retention

We store personal data only as long as necessary to fulfill the purposes described above or as required by law. Uploaded 3D files may be deleted automatically after project completion unless you request otherwise or keep them in your account.

6. Data Sharing and Recipients

Your data is not sold or shared with third parties.

However, we may share limited information with:

• Hosting providers (Odoo / EU-based servers)

• Payment processors (if online payment is used)

• Shipping partners (for delivery)

All partners are bound by data processing agreements under Art. 28 GDPR.

7. Cookies and Analytics

Our website may use cookies to enable essential website functions and to analyze usage.

If we use non-essential cookies (e.g. analytics or marketing tools), we ask for your explicit consent via a cookie banner.

You can withdraw this consent at any time.

8. Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

This includes encryption of data transmissions and secure storage within the EU.

9. Your Rights

You have the following rights under the GDPR:

• Access to your stored data (Art. 15)

• Rectification of inaccurate data (Art. 16)

• Erasure ("right to be forgotten", Art. 17)

• Restriction of processing (Art. 18)

• Data portability (Art. 20)

• Objection to processing (Art. 21)

• Withdrawal of consent (Art. 7(3))

To exercise your rights, please contact us at the address provided above.

You also have the right to lodge a complaint with the competent supervisory authority:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)

Promenade 18, 91522 Ansbach, Germany

Website: https://www.lda.bayern.de

10. Online Dispute Resolution

The European Commission provides a platform for online dispute resolution:

 https://ec.europa.eu/consumers/odr

We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

The latest version is always available on this page.